Customer Rating: 




Summary: Great camera except for flash problems
Comment: We have owned this camera for just under two years. It has lots of powerful features that we've enjoyed using, especially things like timed exposures. We have taken a lot of great pictures with it. However, recently the flash has intermittently stopped working. When trying to take a picture, the symbol for the flash would blink on and off on the screen, and it refused to take the picture unless we turned the flash off. The manual says nothing about what the blinking flash symbol means. At present, the flash works sometimes, but it is no longer synchronized with the shutter. Is this an electronic problem rather than a mechanical problem? Anyway, it sets the shutter speed, etc., based on the presence of the flash, but the flash is early - "flash . . click". So no pictures come out right. Time to get another camera.
Customer Rating:




Summary: Lens Errors Still a Problem
Comment: This is the second Power Shot camera I've owned I've had the lens get stuck on in less than 4 years, but of course after the warranty ran out. I kept it in a case and was very careful with it, but the lens got stuck anyway. The next camera I buy will probably NOT be a Canon, and I've only owned Canons up to this point.
Customer Rating:




Summary: Camera not bad. Customer service? Not good.
Comment: Back in January, after owning my Canon PowerShot A630 for about a month, the camera began not focusing in Portrait mode. The only way I could get it to work was to push extremely hard on the shutter button and it was as if it pushed something back into place.
Since my camera was new I called up Canon, sent the camera to them to repair, and waited.
Now, I've owned digital cameras from the time they were 1 megapixel. First a Kodak, then two Olympus, then the Canon. The only reason I got the Canon is because my Olympus cost over $1000 and the smaller camera was easier to take to places where I might get knocked around (concerts, moshpits, etc.). And I liked the cool flip screen.
They sent my camera back with the problem undiagnosed, stating they cleaned it. They also stated that the camera had damage. It didn't have ANY.
Fast forward, and I'm at a friend's house and I drop my camera out of my hand onto the coffee table, leaves a few dents on the case. My camera had STILL been not focusing, but I had found a quick fix - slam the bottom of it on a flat surface and it worked. Feeling that I shouldn't have paid $300 for a camera with a problem, I contact Canon again. I tell them that when I sent my camera in that it had NO damage, and the document I received back said that it did. Now that the camera had damage, my fear was that they would blame me for the malfunctioning focus, and make me pay for the repairs. I got back a form email telling me to send the camera to them.
Uhm... no.
I call them today and talk to someone explaining why I didn't want to send the camera back, just to see if they would simply offer to send me a replacement camera. Nope! They said that I could send it back to them at their expense, but they wouldn't know anything about the repairs until they were able to look at it. They already DID! So now they want to look at it and see if the new damage negates the old problem?
When I looked up the problem in the database originally it didn't even give a diagnosis, it just said to send it to them for repair, so I assumed they knew what the issue was. Waste of my time and money buying this camera. And the amusing thing is that I told them I'll never buy another Canon camera and they seemed to not care. Why should they? Camera is paid for!
I will never purchase another Canon camera.
Customer Rating:




Summary: It may die after two years of use
Comment: I owned a Canon PowerShot A610 and it turned a black screen on me after two years of use. Other buyers also had the same problem with A610. It may happen to A630 too. You are probably happy too early. It is not a good value because the A610 is really a disposable camera disguised as a good value buy. This can be true for A630 again.
Customer Rating:




Summary: great little camera
Comment: Arrived ahead of schedule and in great condition. This little camera takes unbelievable pictures and is quite easy to operate





Summary: Great camera except for flash problems
Comment: We have owned this camera for just under two years. It has lots of powerful features that we've enjoyed using, especially things like timed exposures. We have taken a lot of great pictures with it. However, recently the flash has intermittently stopped working. When trying to take a picture, the symbol for the flash would blink on and off on the screen, and it refused to take the picture unless we turned the flash off. The manual says nothing about what the blinking flash symbol means. At present, the flash works sometimes, but it is no longer synchronized with the shutter. Is this an electronic problem rather than a mechanical problem? Anyway, it sets the shutter speed, etc., based on the presence of the flash, but the flash is early - "flash . . click". So no pictures come out right. Time to get another camera.
Customer Rating:





Summary: Lens Errors Still a Problem
Comment: This is the second Power Shot camera I've owned I've had the lens get stuck on in less than 4 years, but of course after the warranty ran out. I kept it in a case and was very careful with it, but the lens got stuck anyway. The next camera I buy will probably NOT be a Canon, and I've only owned Canons up to this point.
Customer Rating:





Summary: Camera not bad. Customer service? Not good.
Comment: Back in January, after owning my Canon PowerShot A630 for about a month, the camera began not focusing in Portrait mode. The only way I could get it to work was to push extremely hard on the shutter button and it was as if it pushed something back into place.
Since my camera was new I called up Canon, sent the camera to them to repair, and waited.
Now, I've owned digital cameras from the time they were 1 megapixel. First a Kodak, then two Olympus, then the Canon. The only reason I got the Canon is because my Olympus cost over $1000 and the smaller camera was easier to take to places where I might get knocked around (concerts, moshpits, etc.). And I liked the cool flip screen.
They sent my camera back with the problem undiagnosed, stating they cleaned it. They also stated that the camera had damage. It didn't have ANY.
Fast forward, and I'm at a friend's house and I drop my camera out of my hand onto the coffee table, leaves a few dents on the case. My camera had STILL been not focusing, but I had found a quick fix - slam the bottom of it on a flat surface and it worked. Feeling that I shouldn't have paid $300 for a camera with a problem, I contact Canon again. I tell them that when I sent my camera in that it had NO damage, and the document I received back said that it did. Now that the camera had damage, my fear was that they would blame me for the malfunctioning focus, and make me pay for the repairs. I got back a form email telling me to send the camera to them.
Uhm... no.
I call them today and talk to someone explaining why I didn't want to send the camera back, just to see if they would simply offer to send me a replacement camera. Nope! They said that I could send it back to them at their expense, but they wouldn't know anything about the repairs until they were able to look at it. They already DID! So now they want to look at it and see if the new damage negates the old problem?
When I looked up the problem in the database originally it didn't even give a diagnosis, it just said to send it to them for repair, so I assumed they knew what the issue was. Waste of my time and money buying this camera. And the amusing thing is that I told them I'll never buy another Canon camera and they seemed to not care. Why should they? Camera is paid for!
I will never purchase another Canon camera.
Customer Rating:





Summary: It may die after two years of use
Comment: I owned a Canon PowerShot A610 and it turned a black screen on me after two years of use. Other buyers also had the same problem with A610. It may happen to A630 too. You are probably happy too early. It is not a good value because the A610 is really a disposable camera disguised as a good value buy. This can be true for A630 again.
Customer Rating:





Summary: great little camera
Comment: Arrived ahead of schedule and in great condition. This little camera takes unbelievable pictures and is quite easy to operate


