Customer Rating: 
Summary: DO NOT BUY
Comment: I purchased an Epson Stylus R800 photo printer approximately two years ago. It was shortly after the warranty expired that it quit working (would not turn on). I took it to a local repair shop and was told it would be more expensive to repair than to buy a new one. I did in fact buy a new one a year ago (11/09/2006), it too quit working (same problem..would not power up) but was still under warranty (barely). I was advised by Epson Support to take it to a repair shop in Salt Lake City Utah. I did take it to the AUTHORIZED repair shop and according to them, they replaced something in the control panel. That repair is barely two months old and my printer has failed once again to power up. Does Epson have that poor of a product that one fails three times in two years, and once almost immediately following a repair by an authorized facility? I recently bought a photo printer and went with an HP model because of the problems I had with my Epson printer...It's junk and I can not rely on it.
Printer SN: FMJEO28173
Customer Rating:
Summary: Worth every penny
Comment: This is one great printer. The quality of the prints made with Photoshop CS3 is well worth the high purchase price.
Customer Rating:
Summary: Mistake, Mistake, Mistake - Will Never Buy Epson Products Again
Comment: If I could give this piece of junk printer 0 stars, I would. First of all, I can't believe that Epson says this is Vista compatible when they do not and will not ever support the firewire interface on this printer. Beyond that, this thing uses ridiculous amounts of very expensive ink. Try printing a CD label on a printable CD, and use the "darkest" setting, which is the only setting that will produce acceptable results, and you can literally see the ink capacity in your cartridges go down by 5-10% per CD. So, when you factor in the cost of the ink, you're paying probably $5.00-$7.00 to print a single CD. That may be a slight exaggeration, but trust me, it's slight. On top of that, the build quality of this printer is terrible. The paper feeder mechanism will not grab the paper, no matter how fully I load the paper tray, and even getting a single page printout can turn into a maddening exercise in frustration. And it's not because of wear and tear; I am certain that I have printed a total of less than 150 pages with this printer in the entire time that I have had it. As far as photo printing, the results aren't bad, but if you try to handle the prints without letting them dry for at least a day, you risk ruining them due to smudging. I have had much better results with a small Sony dye-sublimation printer. The Sony prints put those produced on this printer to shame, and can be handled immediately after leaving the printer. If you need larger (than 5x7") format photo prints, you're better off ordering them online or going down to the local drugstore. You'll save a lot of money over trying to produce them on the Epson. I have owned mulitple color printers, and this is far and away the worst of them. I foresee an "Office Space" like disposition of this clunker in the near future.
Customer Rating:
Summary: Paper Won't Load! VERY FUSTRATING
Comment: I don't know how I missed the numerous reviews complaining about how this expensive printer won't load paper but I did. And now I have the same problem. The first few prints were beautiful but all of a sudden I cannot print a thing, regardless of the size or type of paper. I keep getting the same, stupid "Media Loaded Incorrectly" message -- no matter what I do.
I'm through with Epson. I am going to purchase a Canon.
Customer Rating:
Summary: Brace yourself for ink cartridge shock...
Comment: Supplies for the R800 are pricey. $15-$18 for OEM cartridges, and they don't last very long. There are 8, and you'll need 2 or 3 sets of replacements handy to continue working. Most retailers to not carry these specialized cartridges, and you'll be stuck buying 3rd party, or direct from Epson.
Summary: DO NOT BUY
Comment: I purchased an Epson Stylus R800 photo printer approximately two years ago. It was shortly after the warranty expired that it quit working (would not turn on). I took it to a local repair shop and was told it would be more expensive to repair than to buy a new one. I did in fact buy a new one a year ago (11/09/2006), it too quit working (same problem..would not power up) but was still under warranty (barely). I was advised by Epson Support to take it to a repair shop in Salt Lake City Utah. I did take it to the AUTHORIZED repair shop and according to them, they replaced something in the control panel. That repair is barely two months old and my printer has failed once again to power up. Does Epson have that poor of a product that one fails three times in two years, and once almost immediately following a repair by an authorized facility? I recently bought a photo printer and went with an HP model because of the problems I had with my Epson printer...It's junk and I can not rely on it.
Printer SN: FMJEO28173
Customer Rating:
Summary: Worth every penny
Comment: This is one great printer. The quality of the prints made with Photoshop CS3 is well worth the high purchase price.
Customer Rating:
Summary: Mistake, Mistake, Mistake - Will Never Buy Epson Products Again
Comment: If I could give this piece of junk printer 0 stars, I would. First of all, I can't believe that Epson says this is Vista compatible when they do not and will not ever support the firewire interface on this printer. Beyond that, this thing uses ridiculous amounts of very expensive ink. Try printing a CD label on a printable CD, and use the "darkest" setting, which is the only setting that will produce acceptable results, and you can literally see the ink capacity in your cartridges go down by 5-10% per CD. So, when you factor in the cost of the ink, you're paying probably $5.00-$7.00 to print a single CD. That may be a slight exaggeration, but trust me, it's slight. On top of that, the build quality of this printer is terrible. The paper feeder mechanism will not grab the paper, no matter how fully I load the paper tray, and even getting a single page printout can turn into a maddening exercise in frustration. And it's not because of wear and tear; I am certain that I have printed a total of less than 150 pages with this printer in the entire time that I have had it. As far as photo printing, the results aren't bad, but if you try to handle the prints without letting them dry for at least a day, you risk ruining them due to smudging. I have had much better results with a small Sony dye-sublimation printer. The Sony prints put those produced on this printer to shame, and can be handled immediately after leaving the printer. If you need larger (than 5x7") format photo prints, you're better off ordering them online or going down to the local drugstore. You'll save a lot of money over trying to produce them on the Epson. I have owned mulitple color printers, and this is far and away the worst of them. I foresee an "Office Space" like disposition of this clunker in the near future.
Customer Rating:
Summary: Paper Won't Load! VERY FUSTRATING
Comment: I don't know how I missed the numerous reviews complaining about how this expensive printer won't load paper but I did. And now I have the same problem. The first few prints were beautiful but all of a sudden I cannot print a thing, regardless of the size or type of paper. I keep getting the same, stupid "Media Loaded Incorrectly" message -- no matter what I do.
I'm through with Epson. I am going to purchase a Canon.
Customer Rating:
Summary: Brace yourself for ink cartridge shock...
Comment: Supplies for the R800 are pricey. $15-$18 for OEM cartridges, and they don't last very long. There are 8, and you'll need 2 or 3 sets of replacements handy to continue working. Most retailers to not carry these specialized cartridges, and you'll be stuck buying 3rd party, or direct from Epson.