Customer Rating: 
Summary: very nice, but a few trivial things to be desired
Comment: I think this is a great digital picture frame. If you want my advice, if the price is still competitive, go get it, you'll like it. The rest is nit-picky: but that is why you read reviews is it not? Here is my best information: What I like: the picture is pretty nice. It is very bright and can get bright enough to saturate, so there is plenty of range available. The same can be said of the contrast. The picture quality is very good, however, it is not 'excellent' as the resolution could be better. dont get me wrong: the resolution is good, it just could be better. If you are searching for the best resolution no matter what the cost; you must continue to look elsewhere. however, for the cost of a better frame than this you will likely pay dearly. this frame provides a cost/performance ratio which is unmatched. It looks great too: some other frames look very cheesy (to me) but this has a basic natural wood frame that looks like the other frames on the average wall. If you have a swedish motiv house designed by Bang & Olafson then this frame will clash. If the previous sentence is swedish to you, then you'll probably like this frames' style on your wall too, as I do. It works! I've read ALL of the complaints about this frame, and either the company has worked the problems out or I got lucky. Everything works fine, I DO NOT NEED TO RESIZE MY PHOTOS !! I have both HUGE and small photos on my card but they all play just fine, no snags, no re-booting, nothing, it plays for hours. No problems like those mentioned in earlier reviews. None. What I dont like: OK, I mentioned the resolution is not as good as it might be, but it is not poor either, its in the middle. Also, there is an option to rotate images so they always appear right-side up...that is if your frame is mounted on the wall so the long-axis is horizontal. Mine is mounted with the long axis vertically and there is no option to get all the images to rotate to display correctly for that frame orientation: next software revision guys... Also, the power plug: its a bit too big. If you use the supplied stand which plugs into the back of the frame to have a free-standing frame with the long-axis in horizontal position (as in the picture advertised), then the plug on the bottom is too big and prevents the frame from sitting flat and level. The frame has to be on the wall or it wont sit flat. the plug is too big. Its hard to explain, you'll see what I mean when you get the frame. Also, a black power cord...common guys, how many people have black walls? Next time: WHITE CORD to match/blend-in with white walls. Also, the pictures are always played in alphabetical order, not the order you load them onto the card with. Your alternative is to play them 'randomly' which is good, but if you have pictures in a show you want played sequentially, then I guess you need to name them correctly. Another software issue, nothing to do with the frame itself. I have to say I REALLY LIKE that the frame is in the same ratio as my digital camera! It makes sense! This feautre is ultimately why I bought this frame. There is no cropping! The whole photo is there. I like that feature very much.
Customer Rating:
Summary: This product works if you don't have too many photos to run a slideshow.
Comment: I'm having trouble to display all photos in my 256MB SD. While play music and run a slideshow simultaneously, it only display about 300+ photos then jump back to the first photo and display again even though I have total about 1400+ pictures in the SD card. The tech support can not help me to resolve this problem. I did a replacement to change a different frame but same problem happen. So I have to return it. Too bad. The frame looks really nice and elegant but it can't function what I ask for.
*** But I have to give Amazon customer service an excellent rating. They really make my whole purchasing process much easier and fun. Thank you.
Customer Rating:
Summary: Terrific screen, no bugs, just works really well...
Comment: My mom bought these screens for each of us (6) kids, and we're all happy fans of this very bright, crisp screen. I'd never heard of this company before, and would not ordinarily buy from "Portable USA" especially when the price isn't significantly lower than those from Sharp, Kodak, etc. But the setup was phenominally easy (plug it in and insert SD card), and the photos show up as crisp as you could want. It's a wonder to stand for embarrasingly long periods of time and watch the photos float by.
Customer Rating:
Summary: Power Cord Problem Fixed
Comment: I purchased this item as a gift, and found the same awkward power cord problem that others have identified. Amazon replaced it but the new one had the same problem. I contacted the vendor, who was very apologetic and immediately shipped a new power cord that fixed the problem. You can e-mail customerservice@portableusa.com and request a free replacement power cord if you have one of the bad ones.
Customer Rating:
Summary: A great gift
Comment: I bought this for my wife. She liked it. Everyone who sees it wants one. It was easy to set up. I loaded a memory card (not included) with photos and turned it on. Easy to adjust settings. No problems. We have had it running 16 hrs a day for about 6 months.
Summary: very nice, but a few trivial things to be desired
Comment: I think this is a great digital picture frame. If you want my advice, if the price is still competitive, go get it, you'll like it. The rest is nit-picky: but that is why you read reviews is it not? Here is my best information: What I like: the picture is pretty nice. It is very bright and can get bright enough to saturate, so there is plenty of range available. The same can be said of the contrast. The picture quality is very good, however, it is not 'excellent' as the resolution could be better. dont get me wrong: the resolution is good, it just could be better. If you are searching for the best resolution no matter what the cost; you must continue to look elsewhere. however, for the cost of a better frame than this you will likely pay dearly. this frame provides a cost/performance ratio which is unmatched. It looks great too: some other frames look very cheesy (to me) but this has a basic natural wood frame that looks like the other frames on the average wall. If you have a swedish motiv house designed by Bang & Olafson then this frame will clash. If the previous sentence is swedish to you, then you'll probably like this frames' style on your wall too, as I do. It works! I've read ALL of the complaints about this frame, and either the company has worked the problems out or I got lucky. Everything works fine, I DO NOT NEED TO RESIZE MY PHOTOS !! I have both HUGE and small photos on my card but they all play just fine, no snags, no re-booting, nothing, it plays for hours. No problems like those mentioned in earlier reviews. None. What I dont like: OK, I mentioned the resolution is not as good as it might be, but it is not poor either, its in the middle. Also, there is an option to rotate images so they always appear right-side up...that is if your frame is mounted on the wall so the long-axis is horizontal. Mine is mounted with the long axis vertically and there is no option to get all the images to rotate to display correctly for that frame orientation: next software revision guys... Also, the power plug: its a bit too big. If you use the supplied stand which plugs into the back of the frame to have a free-standing frame with the long-axis in horizontal position (as in the picture advertised), then the plug on the bottom is too big and prevents the frame from sitting flat and level. The frame has to be on the wall or it wont sit flat. the plug is too big. Its hard to explain, you'll see what I mean when you get the frame. Also, a black power cord...common guys, how many people have black walls? Next time: WHITE CORD to match/blend-in with white walls. Also, the pictures are always played in alphabetical order, not the order you load them onto the card with. Your alternative is to play them 'randomly' which is good, but if you have pictures in a show you want played sequentially, then I guess you need to name them correctly. Another software issue, nothing to do with the frame itself. I have to say I REALLY LIKE that the frame is in the same ratio as my digital camera! It makes sense! This feautre is ultimately why I bought this frame. There is no cropping! The whole photo is there. I like that feature very much.
Customer Rating:
Summary: This product works if you don't have too many photos to run a slideshow.
Comment: I'm having trouble to display all photos in my 256MB SD. While play music and run a slideshow simultaneously, it only display about 300+ photos then jump back to the first photo and display again even though I have total about 1400+ pictures in the SD card. The tech support can not help me to resolve this problem. I did a replacement to change a different frame but same problem happen. So I have to return it. Too bad. The frame looks really nice and elegant but it can't function what I ask for.
*** But I have to give Amazon customer service an excellent rating. They really make my whole purchasing process much easier and fun. Thank you.
Customer Rating:
Summary: Terrific screen, no bugs, just works really well...
Comment: My mom bought these screens for each of us (6) kids, and we're all happy fans of this very bright, crisp screen. I'd never heard of this company before, and would not ordinarily buy from "Portable USA" especially when the price isn't significantly lower than those from Sharp, Kodak, etc. But the setup was phenominally easy (plug it in and insert SD card), and the photos show up as crisp as you could want. It's a wonder to stand for embarrasingly long periods of time and watch the photos float by.
Customer Rating:
Summary: Power Cord Problem Fixed
Comment: I purchased this item as a gift, and found the same awkward power cord problem that others have identified. Amazon replaced it but the new one had the same problem. I contacted the vendor, who was very apologetic and immediately shipped a new power cord that fixed the problem. You can e-mail customerservice@portableusa.com and request a free replacement power cord if you have one of the bad ones.
Customer Rating:
Summary: A great gift
Comment: I bought this for my wife. She liked it. Everyone who sees it wants one. It was easy to set up. I loaded a memory card (not included) with photos and turned it on. Easy to adjust settings. No problems. We have had it running 16 hrs a day for about 6 months.