Customer Rating: 
Summary: Contrarian Report - I love it!
Comment: Let me begin by stating that I have been using WinFax software for about 20 years (I was an "early adapter") and I love this software!
I have been working with both the hardware end of computers and the software end for over 3 decades and, when I first encountered WinFax, I realized that it was a_theoretically_ perfect solution to my need to have a fax machine without the expense. I quickly established that it was, _indeed_, that solution . . . and that was with the product 20 years ago.
Fast forward to today's WinFax product (I have used most of the versions inbetween, by the way). I bought a new computer and needed the ability to fax (again). I did some checking on my options and I again chose WinFax. My system is a Wi-XP w/ sp2, by the way, and I had no problems with the installation. Stuck in the CD, followed the cues and, voila!, had the software installed.
Yes, I had to set up a "Fax Printer" (no big deal) but, once that was done, I first did a "print to Fax" from Word, then from Excel, then from Access, and then came the big test . . . Epson 1250 scanner directly to WinFax. not terribly long after that, I switched to a sheet feed scanner (long story but there WAS a need). Again, no problem, scna a sheet and, poof!, it's ready to address as a fax (as well as being saved to disc). I will admit that I was a little disappointed when I realized that I couldn't scan more than one page directly to WinFax but I am not sure that the problem is with WinFax instead of the scanner software.
So, in general, here is my evaluation,
Pros:
1) The software installs as easily as any other on Win-XP Pro w/ sp2 (don't know about XP-Home because I don't know why anyone would use it with a Whatever-PRO piece of software);
2) The configuration is easy to set up;
3) It has not as yet interfered with my scanner changes;
4) Because it looks like a printer, it readily receives output from whatever you want to send from.
Cons:
1) I have, as yet, not been successful in setting up the text message to my cell phone . . . but I haven't really pursued it either;
2) I would like a better process for printing out selected columns of the log information . . . this point it is virtually useless for that purpose.
Wish List:
1) I wish that I could set a Calling Card for international calls ONLY;
2) I would love to be able to fax via the internet without having to pay the high prices of current internet fax services . . . even a fax to email without using my email client would be great;
Untried Features:
1) I am not currently using the Voice Mail feature (I have it on a dedicated line);
2) I am not now using the Fax Sharing feature but I am about to try to set it up;
Customer Rating:
Summary: Crippleware!!
Comment: Please listen to the warnings posted by all the other reviewers! WinFax Pro 10.0 and 10.03, crashes a lot! I got so fed up with it crashing that I uninstalled the software. I also tested it on my friend's PC and it crashed on his system as well. Hard to believe that this is a product from Symantec. WinFax is on the same level as "Crippleware". Many of us don't hear that term often anymore, but it has re-surfaced in the form of WinFax. Do NOT buy this product, save your money and look for other Fax software.
Customer Rating:
Summary: If you don't like your computer, buy WinFaxPro
Comment: I have an early version of WinFaxPRO (the later versions I'm told are no better) that has become engraved on my computer. There's no way to get rid of it, no way to reinstall it, no way from keeping it from peppering my computer with error messages, no way to get help from Symantec. Oh yes, if you persist, you will unearth a programmer's directions on removing the program by deleting certain files in the Registry and doing other computer-threatenng tasks. With Symantec's track record, I'd sooner have a frontal lobotomy. The same dire warnng holds true for getting rid of GHOHT, and I have the latest version of that. It holds on to your computer like a muscle on a wet rock. Buy a backup program from a more civilized purveyor than Symantec, and for faxes, BUY A STAND ALONE MACHINE!
W. Beller
Customer Rating:
Summary: Save your money.
Comment: Trying to use this product on XP is a waste of time/money. Tech Support is useless, as is online support.
We have been using winfax for 9 years, but the product has only gotten worse(more complicated).
Problems with 10.0 on XP include, word processors locking up, auto receive disabling after receiving 1 fax, lock up on send if using explorer at the same time.
Customer Rating:
Summary: Beware
Comment: Thsi will crash Outlook everytime you close Outlook. Period. Tech support is less than helpful despite the fact that they acknowledge it's a known problem.
Please fix this and restore Symnatec's good name or retire this product.
Summary: Contrarian Report - I love it!
Comment: Let me begin by stating that I have been using WinFax software for about 20 years (I was an "early adapter") and I love this software!
I have been working with both the hardware end of computers and the software end for over 3 decades and, when I first encountered WinFax, I realized that it was a_theoretically_ perfect solution to my need to have a fax machine without the expense. I quickly established that it was, _indeed_, that solution . . . and that was with the product 20 years ago.
Fast forward to today's WinFax product (I have used most of the versions inbetween, by the way). I bought a new computer and needed the ability to fax (again). I did some checking on my options and I again chose WinFax. My system is a Wi-XP w/ sp2, by the way, and I had no problems with the installation. Stuck in the CD, followed the cues and, voila!, had the software installed.
Yes, I had to set up a "Fax Printer" (no big deal) but, once that was done, I first did a "print to Fax" from Word, then from Excel, then from Access, and then came the big test . . . Epson 1250 scanner directly to WinFax. not terribly long after that, I switched to a sheet feed scanner (long story but there WAS a need). Again, no problem, scna a sheet and, poof!, it's ready to address as a fax (as well as being saved to disc). I will admit that I was a little disappointed when I realized that I couldn't scan more than one page directly to WinFax but I am not sure that the problem is with WinFax instead of the scanner software.
So, in general, here is my evaluation,
Pros:
1) The software installs as easily as any other on Win-XP Pro w/ sp2 (don't know about XP-Home because I don't know why anyone would use it with a Whatever-PRO piece of software);
2) The configuration is easy to set up;
3) It has not as yet interfered with my scanner changes;
4) Because it looks like a printer, it readily receives output from whatever you want to send from.
Cons:
1) I have, as yet, not been successful in setting up the text message to my cell phone . . . but I haven't really pursued it either;
2) I would like a better process for printing out selected columns of the log information . . . this point it is virtually useless for that purpose.
Wish List:
1) I wish that I could set a Calling Card for international calls ONLY;
2) I would love to be able to fax via the internet without having to pay the high prices of current internet fax services . . . even a fax to email without using my email client would be great;
Untried Features:
1) I am not currently using the Voice Mail feature (I have it on a dedicated line);
2) I am not now using the Fax Sharing feature but I am about to try to set it up;
Customer Rating:
Summary: Crippleware!!
Comment: Please listen to the warnings posted by all the other reviewers! WinFax Pro 10.0 and 10.03, crashes a lot! I got so fed up with it crashing that I uninstalled the software. I also tested it on my friend's PC and it crashed on his system as well. Hard to believe that this is a product from Symantec. WinFax is on the same level as "Crippleware". Many of us don't hear that term often anymore, but it has re-surfaced in the form of WinFax. Do NOT buy this product, save your money and look for other Fax software.
Customer Rating:
Summary: If you don't like your computer, buy WinFaxPro
Comment: I have an early version of WinFaxPRO (the later versions I'm told are no better) that has become engraved on my computer. There's no way to get rid of it, no way to reinstall it, no way from keeping it from peppering my computer with error messages, no way to get help from Symantec. Oh yes, if you persist, you will unearth a programmer's directions on removing the program by deleting certain files in the Registry and doing other computer-threatenng tasks. With Symantec's track record, I'd sooner have a frontal lobotomy. The same dire warnng holds true for getting rid of GHOHT, and I have the latest version of that. It holds on to your computer like a muscle on a wet rock. Buy a backup program from a more civilized purveyor than Symantec, and for faxes, BUY A STAND ALONE MACHINE!
W. Beller
Customer Rating:
Summary: Save your money.
Comment: Trying to use this product on XP is a waste of time/money. Tech Support is useless, as is online support.
We have been using winfax for 9 years, but the product has only gotten worse(more complicated).
Problems with 10.0 on XP include, word processors locking up, auto receive disabling after receiving 1 fax, lock up on send if using explorer at the same time.
Customer Rating:
Summary: Beware
Comment: Thsi will crash Outlook everytime you close Outlook. Period. Tech support is less than helpful despite the fact that they acknowledge it's a known problem.
Please fix this and restore Symnatec's good name or retire this product.