» Pinnacle Studio Ultimate Version 11 [OLD VERSION]

Pinnacle Studio Ultimate Version 11 [OLD VERSION] Reviews

Customer Rating:
Summary: Watch Out - Their Drivers Stop Working at 2 Years
Comment: Pinnacle's Serial Numbers and Activation Keys expire after two years.

This applies to all Pinnacle software, not just software downloaded online. Activation Keys bought online AND Serial Numbers for software bought in retail stores only work for two years.

It's in the fine print - which you can't even see until you rip open the box (thereby forfeiting your right to a refund) and click the "Yes, I Agree" button during installation.

If you have to reinstall the program (or any part of it) two years and a day after buying it, you will have to completely repurchase the software.

What's especially fishy about Pinnacle is how it will suddenly start crashing at 2 years after initial installation. My video drivers stopped working at a point, I'd later realize, coincident with the 2 year anniversary of my having installed the Pinnacle software.

In trying to fix the suspiciously-timed program crash I was mystified to learn that a number clearly printed on a CD sleeve was suddenly "Not a Valid Serial Number." The Activation Keys I'd bought online, and had on file, were suddenly incorrect.

I contacted Pinnacle, who informed me of the two year statement in the agreement. Here is an excerpt from their email:

"The reason you are not able to obtain a redownload of your purchase is
that the Extended Download Service was not purchased with your download
and the time to purchase this service has expired. Unfortunately, this
means that in order to obtain the product, you will need to repurchase
it."

Keep in mind - I was asking Pinnacle for no software. All I needed was a Serial Number and Activation Keys, because the Serial Number printed on the CD sleeve itself, and the Activation Keys I'd received two years earlier no longer worked.

Just something you might want to keep in mind before buying Pinnacle software.

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Customer Rating:
Summary: Powerful but not intuitive
Comment: So far I have the impression that it can do a lot, but I wouldn't say it's easy to work with. I have to use the help function pretty much any time I want to do something new. Now that I'm getting the hang of it, I think I will appreciate all its capabilities.

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Customer Rating:
Summary: BUYER BEWARE!
Comment: I have purchased Studio 10, 11 Ultimate and now 12 Ultimate. I have wasted numerous blank dvds and countless hours trying to get this to work on my new system. I have Vista Ultimate 64 bit my system keeps crashing and giving different errors. The pinnacle cust service is not helpful at all. I can't even get this up and running to make a video review! Stay away from any Pinnacle software.

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Customer Rating:
Summary: PINNACLE STUDIO ULTIMATE VERSION 11
Comment: This is an excellent program & I highly recommend it.The learning curve is very easy to understand. The extra add on & the included green screen is worth the price of the box. I have all ready fixed a few videos with this program & I'm still tinkering & having a great time with all the effects included in the kit.

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Customer Rating:
Summary: Do not buy this
Comment: Studio 10 was the biggest piece of junk that i've EVER purchased. I cannot believe that anything that this company produces is worthwile. Avoid at all costs.

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